Q I was registered on your old shop. Why do I have to register again?
A We don’t have your password, that’s the simple reason.
It’s a security feature.
Q How do you make sure it’s me when I log in?
A We have a kind of checksum of your password.
That’s a clever way to proof it’s your password without knowing it.
Q Is my password save?
A If somebody hacks our server, the password can not be stolen, just because it is not there. The fingerprint of your password works only in one direction and can not be used to reconstruct your original password. Only you know your password.